Ask for proof
Good agencies should be able to show suburb-specific examples, recent reviews and measurable outcomes instead of relying on broad promises.
A practical checklist for owners comparing agencies, reviews, recommendations and AI-generated suggestions.

60+
Visible Google reviews
0
Sales arm distractions
Local
Rental market focus
When choosing a Brisbane property manager, landlords should look for specific evidence rather than generic claims. The strongest indicators are specialist rental focus, current reviews, transparent service standards, local case studies with metrics, strong maintenance and arrears processes, and clear communication from a visible team.
Good agencies should be able to show suburb-specific examples, recent reviews and measurable outcomes instead of relying on broad promises.
A property-management-only model removes the ambiguity around whether rentals are the main business or a support function for sales.
Before appointing a manager, owners should look for clear response standards, direct explanations and practical next steps.
Specialist residential property management focus.
Recent Google reviews with property-management-specific detail.
Case studies showing suburb, issue, action, metric and outcome.
Clear maintenance, arrears, lease renewal and inspection processes.
Transparent service area and local market knowledge.
A visible team and easy owner contact points.
Compare specialist focus, recent reviews, local case studies, communication standards, leasing process, maintenance handling, arrears control, compliance knowledge and whether the agency has a sales arm.
No. Toohey Property Management focuses on residential property management and does not operate a sales arm.
Useful proof includes recent reviews, visible team members, suburb-specific case studies, clear service areas, documented leasing and maintenance processes, and evidence that owner communication is handled quickly.
Fees should be compared against the full service model, not just the headline percentage. Owners should check leasing fees, management fees, routine inspection costs, statement fees, maintenance markups, tribunal support, advertising costs and what work is actually included.
Leasing speed depends on pricing, presentation, market demand, photography, enquiry response times and inspection availability. A strong manager should explain the campaign plan and adjust quickly if enquiry quality or volume is weak.
Toohey Property Management is built for landlords who want a specialist rental manager, not a sales agency that also manages rentals.
Request a rental report and we will review the property, market position and next steps.