Rectified compliance issues before a refinance valuation.
48 hrs
Action plan issued
14 days
Compliance completed
$1,485
Total rectification cost
Case proof.
- Suburb
- Capalaba
- Landlord type
- Owner preparing for refinance
- Problem
- The property had multiple compliance issues that could affect valuation and tenancy risk.
- Action
- Toohey PM issued an action plan within 48 hours and coordinated certified trades through completion.
- Result
- Full compliance was achieved in 14 days at a total cost of $1,485.
- Primary metric
- Full compliance achieved in 14 days
The situation
The owner of this two-bedroom Capalaba unit came on board ahead of refinancing. The entry inspection flagged several compliance issues: non-compliant 9V battery smoke alarms, no current pool safety certificate for the shared body-corporate pool, a non-working bathroom exhaust, and a failed window lock.
The exhaust and window lock also breached the minimum housing standards introduced under the Queensland residential tenancy reforms.
What we did
We issued the owner a written compliance action plan within 48 hours of takeover.
From there, we coordinated certified trades through our panel: smoke alarm upgrade and certification, body corporate liaison for the pool certificate, exhaust replacement, and window lock repair. All works were booked and completed in a single coordinated week.
The outcome
Full compliance was achieved within 14 days at a total cost of $1,485. The property cleared the refinance valuation with no conditions.
Result: potential $688 fines per non-compliant smoke alarm were avoided, and the grounds for tenant termination under minimum housing standards were removed.
“I genuinely had no idea half of this was even law now. Having it all picked up and fixed in two weeks before the bank even came out was a huge relief.”
James Whitford
